Play for fun, not to escape. At Rabate99, we believe the best entertainment experience is one enjoyed within healthy limits — and we're always here to help you maintain that balance.
For most people, playing on an entertainment platform like Rabate99 is a way to unwind and have fun — much like watching a movie or going to a concert. It's an enjoyable activity when done within healthy, controlled limits.
However, we recognise that for a small number of individuals, gambling can become more than just entertainment. Gambling addiction is a real problem that can have serious effects on a person's mental health, personal relationships, and financial stability.
That's why Rabate99 takes a proactive rather than reactive approach to responsible gaming. We don't wait for problems to arise before acting — we provide the tools, information, and support you need before, during, and after you play.
Remember: Money used for gaming must be money you can afford to lose. Never use emergency savings, borrowed funds, or money set aside for your family's daily needs.
Understand the difference between healthy play patterns and those that need immediate attention.
Play Healthy
Early Warning Signs
We provide a range of tools directly within the platform to help you play within the limits you set yourself
Set your daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately and cannot be increased within 24 hours — this protects you from impulsive decisions.
Set the maximum loss amount you're comfortable with over a given period. Once this limit is reached, your account will automatically block any new wagers until the limit period expires — no exceptions.
Limit the time you spend playing in a single session. You'll receive a warning as you approach the limit, and the session will automatically end once the time limit is reached — helping you maintain a healthy time balance.
Need a quick break? Use the "Game Break" feature to suspend your account for 24 hours, 7 days, or 30 days. During the break period, you cannot log in or place any wagers.
A more serious option for those who want to stop completely over the long term. Self-Exclusion can be set for 6 months, 1 year, or permanently. Requests are enforced within 24 hours.
Disable promotional emails, bonus notifications, and marketing offers at any time through your account settings. We understand that frequent promotional notifications can be a trigger for some individuals.
How to access the self-control tools: Log in to your Rabate99 account → click the profile icon at the top right corner → select "Account Settings" → choose the "Responsible Gaming" tab. All tools are available there at no charge.
Concrete steps we implement as part of our responsible gaming policy
The rabate99 KYC process ensures every registered user is 18 years of age or older. Valid identification documents are required before an account can be fully activated. This isn't just a procedure — it's our first line of defense in protecting minors.
Our AI system continuously monitors each user's gaming patterns. When patterns indicating addiction risk are detected — such as a sharp increase in wagering following significant losses or unusually long sessions — our support team will proactively reach out to the user.
Rabate99 provides responsible gaming information in plain, easy-to-understand language. Regular reminders about session time limits are displayed during play, and links to support resources are available on every page of the platform for easy access.
All rabate99 customer support staff undergo specialized training to identify signs of problem gambling and to communicate with users who may need help in an empathetic, non-judgmental manner.
Rabate99's responsible gaming practices follow guidelines established by problem gambling research bodies. Our policies are reviewed and updated regularly to ensure they remain relevant and effective in protecting users.
Rabate99 partners with local organizations that offer support to individuals dealing with problem gambling. Information on helplines and counseling services is available within our platform so anyone who needs help can access it quickly.
Recognising the early signs is the most important first step. If you or someone you know is showing the following signs, it's time to seek help.
Constantly thinking about gambling — planning your next session even while engaged in other activities.
Needing to wager increasingly larger amounts to achieve the same level of excitement as before.
Feeling anxious, irritable, or uncomfortable when trying to stop or cut back on gambling.
Using gambling as a way to escape from problems, depression, or feelings of helplessness.
Returning to play after a loss to "chase back" — the habit of chasing losses never ends well.
Lying to family members, friends, or employers about the time and money spent on gambling.
Borrowing money or selling belongings to fund gambling — especially when unlawful means begin to be considered.
Strained relationships with family and friends, declining work performance, or neglecting daily responsibilities.
Answer the following questions honestly. If you answer "Yes" to two or more questions, we encourage you to speak with someone you trust or contact the Rabate99 support team.
If you answer "Yes" to two or more questions, please use the self-control tools in your account or contact the Rabate99 support team for guidance. We don't judge — we just want to help.
Answers to the most frequently asked questions about responsible gaming at Rabate99
Rabate99 is a place to have fun and enjoy quality entertainment. With the self-control tools we provide and the awareness you bring, your gaming experience can stay enjoyable and safe for the long run.