Privacy & Data Protection

Privacy Policy rabate99 – Your Data Security is Our Priority

We understand how important your privacy is. This page transparently explains how Rabate99 collects, uses, stores and protects your personal information at all times.

Updated: 1 January 2026

Commitment rabate99 of Your Privacy

Six core data protection principles we practise every day to maintain your trust

End-to-End Data Encryption

All data transmitted between your device and rabate99's servers is protected with 256-bit SSL encryption. This means your information — whether passwords, bank account numbers, or personal details — cannot be intercepted or read by any third party while in transit.

Secure Data Storage

Your data is stored on servers protected by multiple layers of security. Access to the user database is granted only to specifically authorised personnel, and all access is logged and continuously monitored by the Rabate99 security team.

Full Control in Your Hands

You have full rights over your personal data. Rabate99 gives you the option to access, correct, download or delete your data at any time. Data requests are processed within 30 working days of receipt.

No Sale of Data to Third Parties

Rabate99 has never and will never sell, rent, or commercialize your personal data to outside parties. Your data belongs to you — not to us as a business asset. Data sharing with partners occurs only within the limits stated in this policy and strictly for legitimate operational purposes.

Privacy Standards Compliance

Rabate99's privacy practices comply with internationally recognised data protection guidelines. We conduct regular compliance reviews and ensure every data processing activity has a solid legal basis and a legitimate purpose.

Timely Notification

In the event of any security incident that could affect your data, rabate99 will notify you within the stipulated timeframe via your registered email. Transparency in such situations is part of our responsibility to you.

1

Information We Collect

Rabate99 collects information from you in several ways — directly when you register or interact with the platform, and automatically as you use our services. All data collection is carried out for legitimate purposes necessary to deliver a quality experience.

Information you provide directly:

  • Full name, date of birth, and IC or passport number (for KYC verification purposes).
  • Email address, mobile number and residential address.
  • Bank account or e-wallet details for processing deposits and withdrawals.
  • Copies of identity documents uploaded during the KYC process.
  • Records of communications with our customer support team.

Information collected automatically:

  • IP address, device type, operating system and web browser used.
  • Session log data includes login time, session duration and pages visited.
  • Gaming activity history and transaction records within the platform.
  • Cookie data and similar tracking technologies (see Section 5 for more details).

We only collect information that is genuinely necessary to provide a secure service and comply with legal requirements. We do not collect data beyond our operational needs.

2

How We Use Your Data

Every piece of information rabate99 collects has a clear and legitimate purpose. We do not use your data for unrelated purposes without first obtaining your consent.

Purpose of Use Data Type Legal Basis
Identity verification (KYC) Name, IC, documents Legal obligation
Transaction processing Bank/e-wallet details Contract performance
Customer service Communication records Legitimate interest
Fraud prevention IP, activity logs Legitimate interest
Marketing communications Email, phone number Your consent
Platform improvement Usage data Legitimate interest

For marketing communications — such as exclusive promotions and bonus offers — you can opt out of receiving such notifications at any time through your account settings or by contacting our support team. Your preference will be actioned within 5 business days.

3

Basis Legal Data Processing

Rabate99 ensures every data processing activity has a solid legal basis. We operate under recognized data protection frameworks and take this responsibility seriously.

  • Consent: For marketing communications and certain types of cookies, we ask for your explicit consent. You may withdraw this consent at any time.
  • Contract Performance: Data processing required to provide the services you request — such as processing deposits or withdrawals — is necessary to fulfil our service contract with you.
  • Legal Obligation: We are required to retain certain records and conduct KYC checks under applicable legal requirements.
  • Legitimate Interest: Some data processing — such as security measures and fraud prevention — is necessary for the legitimate interests of rabate99 and our users, provided it does not override your rights and freedoms.
4

Sharing Information

Rabate99 does not sell or transfer your personal data to third parties for commercial purposes. Information is shared only in the following situations, solely to enable the platform to operate securely and in compliance with the law.

  • Service providers: Technical partners such as payment processors, cloud service providers, and security solution providers who help us operate the platform. All such partners are bound by strict confidentiality agreements.
  • Game providers: For game verification and fraud prevention purposes, limited game session data may be shared with the relevant game provider.
  • Authorities: rabate99 will disclose information to legal authorities when required to do so by a court order or valid legal requirement.
  • Rights protection: In cases where disclosure is necessary to protect the rights, property or safety of Rabate99, our users or the general public.

All third-party partners of rabate99 who handle user data are required to comply with data protection standards equally as stringent as our own. We conduct due diligence reviews before engaging any new vendor.

5

Policy Cookies

Rabate99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our site.

There are three types of cookies we use:

Essential Cookies Functional Cookies Analytics Cookies
  • Essential Cookies: Required for the platform to function properly. This includes login session cookies, security tokens and language preferences. These cookies cannot be disabled as the platform will not function without them.
  • Functional Cookies: Stores your preferences such as display settings, preferred language, and game choices. This allows us to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand how users interact with the platform for improvement purposes. Data collected is anonymised and aggregated.

You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the Rabate99 platform.

6

Security Data

Rabate99 invests seriously in security infrastructure to ensure your data is always protected. The following technical and organizational measures are among those we have implemented.

  • 256-bit SSL/TLS encryption for all data communications between your browser and our servers.
  • Encrypted databases with periodically rotated encryption keys.
  • Role-based access control — staff can only access data required for their specific duties.
  • 24/7 security monitoring with active intrusion detection systems.
  • Penetration testing is conducted regularly by independent third parties.
  • Mandatory cybersecurity training for all rabate99 staff.
  • A comprehensive incident response plan to address any data breaches swiftly.

While no security system is 100% impenetrable, rabate99 employs industry-leading technology and best practices to minimize risk. We continually update our security measures to address the latest threats.

7

Period Data Retention

Rabate99 does not retain your data longer than necessary. Retention periods are determined based on operational requirements and applicable legal obligations.

Data Type Retention Period Reason
Active account data Throughout active account lifetime Service requirements
Transaction records 7 years Legal requirements
KYC documents 5 years after account closure Compliance obligation
Support communication logs 3 years Reference and dispute resolution
Session log data 90 days Security and audit
Marketing data Until consent is withdrawn Consent-based

Once the retention period expires, your data will be securely deleted or anonymized so it can no longer be associated with you.

8

Your Rights as a Users

As a rabate99 user, you have the following rights regarding your personal data. We fully respect and facilitate the exercise of these rights.

Right of Access

Request a copy of all personal data we hold about you. We will provide it in a readable format within 30 days.

Right to Rectification

Correct any inaccurate or incomplete information in your records via the account profile section or our support team.

Right to Erasure

Request deletion of your data under certain circumstances, subject to retention obligations required by law.

Right to Restriction

Request that we restrict the processing of your data in certain situations while a dispute is being resolved.

Right to Data Portability

Request that your data be transferred in a structured, machine-readable format for personal use or transfer to another party.

Right to Object

Object to the processing of your data for direct marketing purposes at any time — your objection will be honoured immediately.

To exercise any of the above rights, please contact the rabate99 support team via live chat within the platform. Your request will be processed within 30 business days.

9

Protection Children

Rabate99 is a platform exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from minors.

  • The rabate99 registration process requires age verification and rigorous KYC checks to ensure only adults can access the platform.
  • Should rabate99 discover that data belonging to a minor has been collected unintentionally, that data will be deleted immediately and the account in question will be closed.
  • Parents and guardians who suspect their child has registered an account at Rabate99 may contact our support team for immediate action.
10

Amendments Privacy Policy

Rabate99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The latest version is always available on this page.

  • Any material amendments — meaning changes that significantly affect your privacy rights — will be communicated to you via an in-platform notification or email to your registered address.
  • The "Updated" date at the top of this page reflects the date of the most recent revision.
  • Continued use of the rabate99 platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy.
11

Contact We

If you have any questions, concerns or requests regarding this Privacy Policy or how Rabate99 handles your personal data, our team is ready to assist.

  • Contact us via Live Chat available 24/7 directly within the rabate99 platform for the fastest response.
  • For written enquiries relating to data privacy, please submit your request through the support section in your account.
  • We are committed to responding to all privacy-related enquiries within 3 working days.

Official email address for privacy-related matters: [email protected] — please state "Privacy Request" in your message subject line for faster processing.

Your Data is Safe, Your Gaming Experience More Peaceful

With robust data protection and a transparent privacy policy, you can play at Rabate99 with full confidence. Register now and experience the difference of a platform that truly puts your security first.

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